How do we collect information from you?
We obtain information about you when you use our website to contact us about our services, request a quotation or sign up for one of our services.
What type of information do we collected from you?
Personally identifiable information we collect might include your name, email address, telephone number, IP address, and information regarding what pages of our websites are accessed and when.
Las Hualas also follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is NOT personally identifiable. The purpose of gathering this information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Do you store my credit card information?
No, we do not store any credit/debit card or other financial information.
How Your Information Is Used
We will use your personal identifiable information to:
- Respond to any queries you have raised with us relating to our service
- Send you communications which you have requested and that may be of interest
- Provision any bookings that you have requested
- Carry out our obligations arising from any contracts entered into by you and us
- Notify you of changes to our services
- Notify you with any upcoming maintenance schedules which may affect our services
Security precautions in place to protect the loss, misuse or alteration of your information
When you send us personal information, we take steps to ensure that it is managed securely. All information that you submit via our websites is encrypted and protected with 2048-bit encryption via SSL (browser url starts with https and padlock will appear in address bar). All data we store on our server is protected with a hardware firewall.
Once we receive your information, we make our best effort to ensure its security on our systems. Where we have issued (or where you have chosen) a password which enables you to access secured pages of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
3rd Party Access to your information
We will NEVER provide your personally identifiable information to any persons other than a law enforcement or regulatory agency at their request.
We do not under any circumstances apart from the above give away or sell your information to any third parties.
How long will personally identifiable information be kept?
Indefinitely by Las Hualas.
Access, correction and/or deletion of information
If you wish to access or amend any personal information we hold about you, or to request that we delete any information about you, you may contact us at firstname.lastname@example.org. At your request, we will have any reference to you deleted or blocked in our database. We may retain and use your personally identifiable information if necessary in order to resolve disputes, enforce our agreements or provide required information to regulatory authorities.
Like any other website, https://lashualas.cl uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. Cookie information also optimises the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
Our website uses the following third party cookies that allow us to continually improve our website experience and advertising campaign performance:-
This is a popular tool used by millions of websites worldwide, which provide helpful analysis of our website visitors i.e. where they have come from, what did they search to find us, what page they arrived on and how they navigate/use the site. The information generated by the cookies about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.
You can disable cookies from within your browser settings but please note that this may result in a loss of functionality when using our websites and/or online portal.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com